Product Marketing Templates in Mark360.ai

Boost your sales and enhance product discovery with Catalog Templates and Multi-Product Message (MPM) Templates in Mark360.ai. These templates help you present your product inventory directly inside WhatsApp — visually appealing, interactive, and optimized for conversions.

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Catalog Templates — Highlight Single Products Beautifully

Catalog templates act like WhatsApp brochures for individual products. You can feature:

• A product thumbnail
• A custom message body
• Optional header/footer for branding
• Interactive CTA buttons

Prerequisites:

• Your product catalog must be uploaded to Meta Commerce Manager
• The catalog must be linked to your Mark360.ai WhatsApp channel
• Your WhatsApp number must be connected using Cloud API

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How to Create a Catalog Template in Mark360.ai

1. Navigate to: WhatsApp → Message Templates

   

2. Click: + Create Template

   • On the top-right corner, click the ➕Create Template button.

3. Fill in the following:

   • Template Name
   • Category: Product Marketing
   • Mark category change: No

   

4. Under Template Format, select: Catalog Message

   • Connected catalog
   • Select a thumbnail image, or leave it to auto-pick the first product image

5. Compose Message Body

   • You can use variables like {{name}}, {{product_name}}
   • Provide sample values for those variables

6. Footer (optional):

   • Example: “Reply STOP to unsubscribe” or a brand tagline

   

7. Buttons: Automatically pre-filled with appropriate CTA

8. Review all content, then Submit for Approval

Once approved, your catalog template is ready for use in conversations and broadcasts.

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How to Create a Single Product Message Template in Mark360.ai

1. Navigate to: WhatsApp → Message Templates

   

2. Click: + Create Template

   • On the top-right corner, click the ➕Create Template button.

3. Fill in the following:

   • Template Name
   • Category: Product Marketing
   • Mark category change: No

   

4. Under Template Format, select: Single Product Message

   • Connected catalog
   • Select a Product

5. Compose Message Body

   • You can use variables like {{name}}, {{product_name}}
   • Provide sample values for those variables

6. Footer (optional):

   • Example: “Reply STOP to unsubscribe” or a brand tagline

   

7. Buttons: Automatically pre-filled with appropriate CTA

8. Review all content, then Submit for Approval

Once approved, your catalog template is ready for use in conversations and broadcasts.

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Multi-Product Message (MPM) Templates — WhatsApp as Your Mini Store

MPM Templates allow you to showcase up to 30 products in one WhatsApp message, grouped neatly in sections, offering a native, cart-based shopping experience.

Customer Experience:

• Browse multiple products
• View product details
• Add/remove items to cart
• Submit cart to business via WhatsApp

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How to Create an Multi-Product Message (MPM) Template in Mark360.ai

1. Navigate to: WhatsApp → Message Templates

   

2. Click: + Create Template

   • On the top-right corner, click the ➕Create Template button.

3. Fill in the following:

   • Template Name
   • Category: Product Marketing
   • Mark category change: No

   

4. Under Template Format, select: Multi-Product Message

   • The system will show connected catalog & number of products

5. Product Selection & Sections:

   • Create up to 10 sections

   • Each section can display up to 30 products

   • The first product in Section 1 becomes the thumbnail image

     

6. Header (optional): Add a catchy title like “New Arrivals” or “Flash Sale!”

7. Message Body:

   • Add custom message
   • Include personalization variables like {{customer_name}}
   • Provide sample values for Meta approval

8. Footer (optional):

   • Add an unsubscribe option or brand tagline

     

9. Buttons: CTA is auto-configured

10. Review & Submit for approval

After approval, wait 15 minutes before using the template.

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Comparison Chart

Feature	Catalog Template	MPM Template
Product Display	Single item	Up to 30 items
Layout	Header + body + CTA	Sections + products
Ideal Use Case	Highlight one product	Send collection
Customer Action	View or buy	Add to cart & checkout
CTA Buttons	Auto-included	Auto-included

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Pro Tips

• Use variables like {{name}}, {{discount}}, or {{brand}} to personalize each message.
• Create product groups in Meta Catalog to control what shows in each section.
• Add emotional CTAs like “Grab Now”, “Explore More”, or “Shop Before It’s Gone!”

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By using Mark360.ai’s Catalog and MPM Templates, you’re not just sending promotional messages — you’re transforming WhatsApp into a personalized shopping destination for your customers.