Mark360 Contact Glossary

Explore how Mark360 helps you organize and manage your customer data with ease. This glossary serves as your quick guide to understanding the key terms and features related to contact management.

In Mark360, contacts act as the foundation for all customer interactions. With a centralized system, businesses can store, access, and update customer information seamlessly—making communication smoother and more effective.

Let’s dive into the essential contact-related terms to better understand how Mark360 simplifies contact management.

Bulk Contact Import

The process of importing multiple contacts into Mark360 at once.

Column Preferences

The ability to rearrange contact fields in the order you prefer.

Contact Owner

The Mark360 user who is responsible for managing a particular contact.

Contact Tags

Labels that can be applied to contacts to organize and track them.

Marketing Opt-in

A setting that indicates whether a contact has opted in to receive marketing messages from your business.

Sample File

A file that contains example contact information in the format required for Mark360 imports.

Search Bar

A text field that allows you to search for contacts using keywords.

Simple Import

A method of importing contacts into Mark360 that allows you to upload only one tag along with the contact information.

Single Contact Creation

The process of creating a single contact in Mark360.